Privacy policy

We collect personal information that is necessary for us to provide our vehicle transport services. This may include your name, contact details, vehicle information, pickup and delivery addresses, payment information, and any other information you provide to us in connection with our services.

We use your personal information to:

• Process and manage your vehicle transport bookings • Communicate with you about your booking, including updates and notifications • Process payments and manage billing • Provide customer support and respond to your inquiries • Improve our services and customer experience • Comply with legal obligations and protect our legal rights

We may disclose your personal information to:

• Service providers who assist us in operating our business (such as transport operators, payment processors, and IT service providers) • Legal and professional advisors • Government authorities when required by law • Other parties with your consent

We do not sell your personal information to third parties.

We take reasonable steps to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. This includes using secure systems, encryption where appropriate, and limiting access to personal information to authorized personnel only.

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When personal information is no longer needed, we will securely delete or anonymize it.

You have the right to:

• Access the personal information we hold about you • Request correction of inaccurate or incomplete information • Request deletion of your personal information (subject to legal obligations) • Object to or restrict certain processing of your information • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the details provided below.

Our website may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your personal information may be transferred to and stored in locations outside of Australia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us through our website or using the contact information provided in your booking confirmation.